Retail Knowledge

NCFE Level 1 Award & Certificate in


The UK retail market provides a significant and increasing number of employment opportunities. This qualification is ideal for learners who wish to develop their knowledge and understanding of the retail sector and industry. Indeed, it is specifically designed to meet the needs of candidates who work or want to work in the retail sector.

Hallmark has produced a range of units that cover fundamental aspects of work within the retail industry. For example, candidates will develop an understanding of the importance of communication with customers, the selling process and the purpose of product information. The programme also presents an overview of employment rights and responsibilities, and encourages learners to monitor their own performance and development, enabling them to achieve high standards in their work role.

This qualification is available through various awarding organisations

Award: 6 Credits / 40-55 GLH

Learning Aim Ref (City & Guilds): 500/8405/7

Certificate: 13 credits / 87-90 GLH

Learning Aim Ref (City & Guilds): 500/8210/3